Brunel
Responsibilities
- Provide timely and accurate transactional support for employee life cycle events through partnering with internal HR and IT teams (e.g. HR Advisory, Payroll, Total Rewards, HRIS)
- Provide excellent customer service support both internally and externally to HR
- Partner with internal teams and stakeholders to support HR program administration and initiatives
- Support annual HR programs such as compensation cycles, performance & development reviews, benefit enrolment and others
- Maintain knowledge of organizational and departmental policies and procedures
- Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, FAQs, quick-reference cards etc.)
- Contribute to the HR knowledge article portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution
- Lead or actively participate in projects to develop, review and improve HR processes
- Collaborate with stakeholders to resolve inquiries and improve processes for an optimal employee experience through a case management model
- Provide mentorship and training support to team members
To apply for this job please visit www.brunel.net.
