- Frame maintenance service contract objectives.
- Establish a measurable criteria threshold for requirement performance.
- Define minimum requirements for contractor to enable target performance (standards / best practices).
- Identify qualitative and quantitative tracking methods (leading/lagging indicators).
- Detail methodology of maintenance cost management and ownership (OpEx /sustaining, remaining useful life).
- Define asset performance management systems and application utilization requirements (SAP etc.).
- Develop reporting requirements for compliance with the client and local regulations.
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